Shipping Plicy

Thank you for choosing Candace Rae Trade LLC. This Shipping Policy outlines the terms and procedures for delivering your jewelry purchases from https://candaceraellc.com/. By placing an order, you acknowledge reading, understanding, and agreeing to these terms.
 

1. Order Processing

 
  • Processing Time: Standard orders are processed within 1-2 business days (Monday-Friday, excluding U.S. public holidays) after payment confirmation.
  • Custom or Made-to-Order Items: If applicable, processing time may extend to 3-5 business days—we will notify you of any delays via email.
 

2. Shipping Methods & Delivery Times

 
We ship exclusively within the United States using trusted carriers (USPS, UPS, or FedEx). Estimated delivery times (from the date of dispatch) are:
 
  • Standard Shipping: 3-5 business days
  • Priority Shipping: 1-3 business days (available at checkout for an additional fee)
  • Note: Delivery times are estimates only and may be delayed due to carrier disruptions, peak seasons, or unforeseen circumstances. We are not liable for delays beyond our control.
 

3. Shipping Fees

 
  • Shipping costs are calculated at checkout based on your order weight, destination, and selected shipping method.
  • Free Standard Shipping: Available for orders with a total value of $150 or more (U.S. only; excludes priority shipping upgrades).
 

4. Tracking & Notifications

 
  • Once your order is shipped, we will send a confirmation email to your registered address with a unique tracking number.
  • You can track your package using the carrier’s website or by logging into your account on https://candaceraellc.com/.
 

5. Packaging & Insurance

 
  • All jewelry is carefully packaged in secure, tamper-proof packaging to protect against damage during transit.
  • Standard shipping includes basic insurance coverage for lost or damaged packages. For high-value orders, additional insurance is available upon request.
 

6. Shipping Restrictions

 
  • We currently only ship to valid U.S. addresses (including PO Boxes, where permitted by the carrier).
  • Orders to Alaska, Hawaii, and U.S. Territories may require additional shipping time and fees—details will be displayed at checkout.
 

7. Address Accuracy

 
  • You are responsible for providing a complete and accurate shipping address. We are not liable for delayed, lost, or returned packages due to incorrect or incomplete address information.
  • If you need to update your address after placing an order, contact us immediately at service@candaceraellc.com. We cannot guarantee address changes once the order has been processed.
 

8. Contact Us

 
For questions about shipping, order status, or tracking, please reach out to:
 
  • Email: service@candaceraellc.com
  • Mailing Address: 40 North Johnson Street Dublin Indiana 47335
 
Candace Rae Trade LLC reserves the right to update this Shipping Policy at any time. Changes will be posted on this page with a revised “Effective Date,” and your continued use of our website constitutes acceptance of the updated terms.