Terms of Service
These Terms of Service (“Terms”) govern your access to and use of https://candaceraellc.com/ (the “Website”) and the purchase of jewelry products and services provided by Candace Rae Trade LLC (“we,” “us,” or “our”). By accessing, browsing, or using the Website, or placing an order with us, you (“you” or “User”) acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and Return & Refund Policy. If you do not agree to these Terms, please immediately cease using the Website and our services.
1. Acceptance of Terms
- We may update these Terms from time to time. When we make material changes, we will post the updated Terms on the Website with a revised “Effective Date.” Your continued use of the Website after the changes take effect constitutes your acceptance of the updated Terms.
- Additional terms (e.g., for custom orders, promotions) may apply to specific services or purchases. Such additional terms will be disclosed at the time of service or purchase and will supplement these Terms. In case of a conflict, the additional terms shall prevail.
2. User Accounts & Responsibilities
- To place an order or use certain features, you may need to create an account. You agree to provide accurate, complete, and current information during registration and to update such information as needed.
- You are solely responsible for maintaining the confidentiality of your account credentials (username/password) and for all activities conducted through your account. You agree to notify us immediately of any unauthorized use of your account or security breach.
- We reserve the right to suspend or terminate your account if you provide false information, violate these Terms, or engage in fraudulent or illegal activities.
3. Orders & Payments
- Order Placement: When you submit an order, you are making a binding offer to purchase the products listed. We reserve the right to accept or reject your order (e.g., if products are out of stock, pricing errors occur, or we suspect fraud).
- Payment: You agree to pay the total amount (product price + shipping + applicable taxes/duties) at checkout. We accept major credit cards, debit cards, and other payment methods as indicated on the Website. By providing payment information, you warrant that you are authorized to use the payment method.
- Pricing & Availability: We strive to display accurate pricing and product availability, but errors may occur. We reserve the right to correct pricing errors and cancel orders affected by such errors, even after order confirmation.
4. Product Information & Intellectual Property
- Product Descriptions: We make every effort to provide accurate descriptions, images, and details of our jewelry (e.g., materials, sizing, design). However, slight variations (e.g., color, gemstone clarity) may occur due to manufacturing batches or display settings. The actual product shall prevail.
- Intellectual Property: All content on the Website (e.g., logos, product images, text, designs, trademarks) is the property of Candace Rae Trade LLC or its licensors and is protected by U.S. and international intellectual property laws. You may not copy, reproduce, distribute, or use any content without our prior written permission.
5. Limitation of Liability
- Disclaimer of Warranties: The Website and products are provided “as is” without warranties of any kind (express or implied), including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Website will be uninterrupted or error-free.
- Limitation of Liability: To the maximum extent permitted by law, Candace Rae Trade LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages (e.g., loss of profits, data, or business opportunities) arising from your use of the Website or purchase of products, even if we have been advised of the possibility of such damages. Our total liability for any claim related to these Terms shall not exceed the total amount you paid for the affected product.
6. Indemnification
You agree to indemnify, defend, and hold harmless Candace Rae Trade LLC, its officers, employees, and agents from and against any claims, liabilities, damages, losses, or expenses (including attorney fees) arising from:
- Your violation of these Terms or applicable laws;
- Your use of the Website or products;
- Your infringement of third-party intellectual property or other rights;
- Unauthorized use of your account.
7. Governing Law & Dispute Resolution
- These Terms shall be governed by and construed in accordance with the laws of the State of California, USA, without regard to conflict of law principles.
- Any dispute arising from or related to these Terms or your use of the Website shall first be resolved through good-faith negotiation. If negotiation fails, the dispute shall be submitted to arbitration in Riverside County, California, in accordance with the rules of the American Arbitration Association.
8. Termination
We may terminate or suspend your access to the Website or services at any time, with or without notice, if you violate these Terms or engage in conduct that we deem harmful to our business. Upon termination, your right to use the Website and services shall cease, and all provisions of these Terms that by their nature survive termination (e.g., liability limitations, indemnification) shall remain in effect.
9. Contact Us
For questions about these Terms, please contact us at:
- Email: service@candaceraellc.com
- Mailing Address: 40 North Johnson Street Dublin Indiana 47335
